Make a Difference Every Day Looking for a role where you can support people through their recovery while growing your career in insurance? Join a supportive organisation that offers hybrid work, career development and the chance to make a real impact. Why You’ll Love It Hybrid work model 9-day fortnight Ongoing learning & study support Discounts across major retailers & insurance products Health & wellness perks including gym and private health offers 20 weeks paid parental leave for primary carers About the Role as a (Indigenous Identified) Case Manager, you will: Manage a portfolio of personal injury claims with care and accuracy Review medical, financial and rehabilitation reports to support decisions Work closely with injured individuals, health providers, employers and internal teams Provide excellent customer service while meeting legislative requirements Help people return to health and work with dignity and support What You’ll Bring Experience in claims management, workers compensation, insurance or call centre roles highly preferred You identify as an indigenous professional Strong communication & negotiation skills to engage with multiple stakeholders High levels of empathy, resilience and professionalism Allied health or psychology background highly regarded Shortlisted candidates will be contacted promptly.